Step 1
In Home Consultation
Step 1: Phone Consultation & In-Home Evaluation
Every Mustache Approved Remodeling project begins with a quick, personalized phone consultation. During this initial call, we confirm that your project fits within our remodeling services and service areas — including Ahwatukee, Chandler, Gilbert, Mesa, Tempe, Scottsdale, and the greater Phoenix area.
Once we’re confident your project aligns with our Mustache Approved standards, we’ll schedule an in-home consultation at a convenient time. During this visit, our team will:
✅ Take detailed notes and precise measurements
✅ Review any inspiration photos or design ideas you’d like to share
✅ Discuss layout, materials, and your remodeling goals
After the in-home consultation, we’ll provide individual proposals for each project area. For example, if you’re remodeling two bathrooms, you’ll receive two separate, itemized estimates — giving you a transparent view of scope and cost for each space.
This first step ensures your remodel starts with a clear plan, accurate estimate, and complete confidence in the process.
Step 2
15 Day Proposal
Step 2: Your 15-Day Proposal & Project Retainer
After your in-home consultation, our team will begin preparing your custom 15-Day Proposal. This detailed proposal outlines the full scope of work, materials, and pricing for your remodeling project — whether it’s a kitchen, bathroom, fireplace, or flooring remodel.
Your 15-Day Proposal means that the quoted price is valid for 15 days from the date you receive it. After that time, pricing may be adjusted to reflect current material or labor costs.
If you’re ready to move forward, simply accept your proposal as is and pay the retaining fee for each project area. This retainer serves two key purposes:
✅ It’s applied directly toward your total project cost
✅ It officially reserves your spot on our construction schedule
Once the retaining fee is received, we’ll get started on your project drawings, finalize any design or material selections, and prepare your final contract for signature. The project price is officially locked once the final contract is signed — ensuring accuracy and transparency from start to finish.
Step 3
Pre-Construction Meeting
Step 3: Final Sign-Off & Pre-Construction Payment
Once your project drawings and material selections are finalized, we’ll schedule a final review meeting with your Mustache Approved Project Manager. During this meeting, we’ll go over every detail of your project — including:
✅ Final drawings and layouts
✅ Selected materials and finishes
✅ Your final estimate and project timeline
At this stage, you’ll sign off on all final paperwork and submit your pre-construction progress payment. This payment confirms your project is ready to move into the scheduling and build phase.
After the paperwork is complete, any modifications to your scope, materials, or design will be handled through our official Change Order process.
Adding or removing items will automatically adjust your final project total, ensuring clear, transparent pricing every step of the way.
This step guarantees your remodel begins with full clarity — no surprises, no confusion, just a solid foundation for a smooth construction experience.
Step 4
Order Materials & Scheduling
Step 4: Material Ordering & Project Scheduling
After all final documents are signed and approved, our team will begin ordering every material needed for your remodel. From custom cabinets and tile to fixtures, flooring, and hardware — we make sure everything is accounted for before your project begins.
Your project start date depends on material availability, ensuring that we can move efficiently once work begins. Some custom or specialty items, such as handmade cabinets (4–6 week build time) or special-order faucets (up to 5 weeks backordered), can affect the overall timeline — which is why we verify delivery dates before scheduling your start.
Once all materials have confirmed delivery timelines, we’ll create a detailed project schedule outlining each phase of the remodel. You’ll also receive a customer schedule that allows you to track progress, see upcoming steps, and stay informed throughout your project.
This proactive approach ensures your remodel runs smoothly, efficiently, and on time — with no surprises or delays.
Step 5
Start & Complete Project
Step 5: Construction Begins — Project Management & Communication
With Steps 1 through 4 completed, your Mustache Approved Remodeling project officially moves into the construction phase. Our team will begin work according to the approved schedule, ensuring quality craftsmanship, efficiency, and attention to detail from start to finish.
To maintain a clean and organized job site, a dumpster or trailer will be delivered either the day before or on your project’s start date for efficient debris and material removal.
Throughout your remodel, you’ll have a dedicated Project Manager assigned specifically to your job. Your project manager will:
✅ Oversee the daily progress of your remodel
✅ Coordinate trades and deliveries
✅ Keep you informed through consistent updates
✅ Serve as your main point of contact for questions or changes
This hands-on approach ensures clear communication, professional coordination, and a smooth remodeling experience from demolition to final touches.
Step 6
Final Walk
Step 6: Final Walk-Through & Quality Assurance
At the completion of your project, your Mustache Approved Project Manager will schedule a final walk-through with you to ensure every detail meets our high standards. Together, we’ll carefully review all completed work, verify finishes, and confirm that every element of your remodel has been completed to your satisfaction.
Using our detailed Final Check-Off Sheet, we’ll inspect each area of your project — from craftsmanship and materials to overall functionality and appearance. This final review ensures that your remodel is fully Mustache Approved, meeting the quality, precision, and care we promise on every job.
Once everything is verified and complete, your project is officially finished — and your new space is ready to enjoy!