In Home Consultation
First we will have a quick phone conversation to make sure your project type is a good fit for our services & that we work in the area that your project is in. If all is Mustache Approved, we will set up a time and date for an in home consultation. While there, we will take down notes, measurements, & get any inspirational pictures you have for what you are looking to do. After your in home consultation we will provide a proposal for each project separately. Two bathrooms would be two separate proposals. The proposal will give you a good ballpark figure for your project.
15 Day Proposal
After the in home consultation, we will get started on a 15 Day Proposal for you. A 15 day proposal means you have 15 days from receiving your proposal at the price quoted. After 15 days the proposal prices are subject to change. If you would like to move forward with your project after receiving your proposal, you must accept your proposal as is and pay a retaining fee for each project. Once the retaining fee is paid, we will get started on your project drawings & complete any changes that need to be made to the design or materials. The retaining fee goes towards your project total as well as locks you next in line on the schedule.
We will set up another meeting to sign off on all the final paperwork (Drawings, Materials, & Final Estimate) with your project manager & collect a Pre-construction progress payment. After the final paperwork is signed, any changes will be done through the change order process. Adding and subtracting to the final estimate will add or subtract from the bottom line cost of the project.
Order Materials & Scheduling
After all the final documents are signed, we will order all your materials for your project. The schedule will revolve around when we can get all your materials. We cannot start your project until we know when all your products will be available. For example some cabinet companies take 3 – 5 weeks to build your cabinet order or a certain faucet is back-ordered for five weeks. We will then create a schedule for each task and create a customer schedule that you can refer to throughout the project.
Start & Complete Project
Once Steps 1 - 4 are complete we will start and complete your project as scheduled to the best of our ability. A dumpster or trailer will be delivered for trash removal on the start date or the day before. You will have a project manager to work with & communicate throughout the entire process.
After completion of your project you & your Project Manager will do a final walk to go over all the work performed. We have a final check off sheet that we go over to confirm all areas are done to completion.